Shipping policy
Claro — aqui está a Shipping Policy da House, com prazo de entrega de 7–15 business days.
Shipping Policy
Last Updated: August 27, 2026
Thank you for shopping with House, operated by BRENNAN MILLS LIMITED. This Shipping Policy explains our order processing, estimated delivery times, tracking, shipping costs, delays, and other important information regarding your order.
1. Order Processing
After your order is successfully placed and payment is confirmed, we will begin preparing it for shipment.
Orders are generally processed within 1–3 business days.
Business days are Monday through Friday, excluding U.S. federal holidays.
Once your order has been shipped, you may receive a shipping confirmation email with tracking information when available.
2. Estimated Delivery Time
Our estimated delivery timeframe is:
7–15 business days
Delivery times are estimates and may vary depending on the destination, shipping carrier, weather conditions, holidays, customs procedures, high-volume periods, or other circumstances outside our reasonable control.
3. Shipping Destinations
We ship to eligible destinations available during checkout.
Shipping availability, costs, and delivery estimates may vary depending on the customer's location.
Customers are responsible for providing a complete and accurate shipping address when placing an order.
4. Shipping Costs
Any applicable shipping charges will be displayed during checkout before the order is completed.
From time to time, House may offer free or promotional shipping on qualifying orders.
5. Order Tracking
When tracking information is available, it may be provided by email after your order has been shipped.
Please allow time for the shipping carrier's tracking system to update after the package has been dispatched.
6. Incorrect or Incomplete Shipping Address
Customers are responsible for verifying their shipping information before submitting an order.
If you notice an error in your shipping address, please contact us as soon as possible at casenfinnleyharry@gmail.com.
We cannot guarantee that an address can be changed once an order has entered processing or has already been shipped.
7. Shipping Delays
Orders may occasionally experience delays due to circumstances outside our reasonable control, including:
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Severe weather conditions
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Carrier disruptions
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Holidays
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Customs processing
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High shipping volumes
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Transportation delays
If your order is significantly delayed, please contact our customer support team for assistance.
8. Lost or Damaged Packages
If your package appears to be lost during transit or arrives damaged, please contact us at casenfinnleyharry@gmail.com.
Please provide your order number and, for damaged products, clear photographs or videos of the product and packaging.
We will review the situation and provide an appropriate resolution in accordance with our policies and applicable law.
9. Customs, Duties, and Taxes
For international shipments, customs duties, import taxes, or other charges may apply depending on the destination country's laws and regulations.
Where these charges are not collected during checkout, they may be the responsibility of the customer unless otherwise required by applicable law.
10. Contact Information
For questions regarding shipping, delivery, tracking, or your order, please contact:
House
BRENNAN MILLS LIMITED
8945 E Bullard Ave
Clovis, CA 93619
United States
Email: casenfinnleyharry@gmail.com
Phone: +1 339-399-0477